As we’ve mentioned previously, for many workers today, the standard 9 to 5 office hours are essentially a thing of the past. Whether it’s the pressures of hitting deadlines or a desire for an improved work-life balance, many workers are entering and exiting the office at increasingly varied times. But

Customer service is of paramount importance in the transport, entertainment and hospitality industries. First impressions last and more often than not, a customer’s experience starts with the purchase and use of tickets. The use of mobile ticketing has been around for many years, most notably in the air travel industry

For many workers today, the standard 9-5 workday is becoming a thing of the past. With family commitments and a desire for a better work-life balance, many employees are enjoying flexible work patterns and working outside of these hours. But how can major towns and cities respond to these changes

According to the 2013 survey of transport in England, 36% of ‘other transport’ (including taxis, planes and trams) is used for business purposes. And with working professionals increasingly feeling that they don’t have enough time, journeys are being used to complete essential tasks on-the-go, with 45% of emails being opened

The evolution of the Internet of Things and M2M solutions are promising a wealth of strategic benefits for organisations across the globe. But what’s in it for consumers? How can we, the general public, benefit from this revolutionary technology? One answer is the introduction of Connected Cars! Local Authorities are

For many workers for many years, flexible working was just a pipe-dream. But with the evolution of mobile technology and the creation of some very clever apps, flexible working is fast becoming a reality for more and more workers every day. In fact, a recent report by the Guardian stated

The thought of lost luggage is something that fills us all with dread and something that many travellers are unfortunately subjected to everyday. It’s not a great way to start a well-earned holiday but a staggering 24.1 million bags went missing in 2014 alone. However, technology could come to the

It’s just been announced that Zest4 is a finalist for the Service Provider of the Year award at this year’s Comms National Awards. The winner will be announced at the event which takes place in London on 22 October 2015. Fingers crossed, this good news will become greater news in

Zest4 Connects with Arkessa to Offer M2M Solutions Unified Communications providers, Zest4, has announced a partnership with Arkessa, the leading M2M Connectivity Managed Services provider, to introduce M2M services to its network of reseller partners across the UK. The partnership between Zest4 and Arkessa has been formed in response to

If you haven’t already heard, ‘Skype for Business’ is the new name for ‘Lync’ – the Windows based app that helps businesses collaborate online. This renamed and revamped unified communications platform offers businesses a host of easy-to-use features and facilities and is a must for resellers to add to their

Businesses today are under increased pressure to operate in environmentally-friendly ways and actively prove their sustainability credentials. Disposing of telecoms and computer hardware is an important element of a company’s waste management strategy, with the Waste Electrical and Electronic Equipment (WEEE) regulations providing strict guidance on the disposable of hazardous

With over 70% of UK businesses now estimated to be using Voice over Internet Protocol (VoIP) and 3.2 million ISDN users expected to come online over the next 10 years, there’s never been a better time for telecoms resellers to get involved. The market is rapidly growing and there’s a

The ‘Internet of Things’ is growing at an unprecedented pace with multitudes of devices becoming connected every day. Telecommunications resellers are advised to act now to unlock the opportunity available within this expanding marketplace and ensure they offer the latest technology. “But what is M2M all about?” and “What features

You may not realise, but the largest growth markets in the M2M arena are probably already doing business with you. A number of industry sectors are wholeheartedly embracing the ‘Internet of Things’, so if you have existing customers in these sectors, they are highly likely to want to buy M2M

The continuing rapid growth of high-tech mobile devices and the increasing demand of businesses to always stay connected, is forcing organisations worldwide to invest time and money into the ‘Internet of Things’. According to technology research and advisory company Gartner, approximately 4.9 billion connected things will be in use in