When you register to use our services and/or our sites we may ask you to provide certain information such as, your [name, address, email address, contact number, and bank account details]. We may also collect information on an ongoing basis about what pages you access or visit, and information about your use of our sites, for example the pages viewed, the website from which you came to visit our sites, changes you make to information you supply to us, details of the quotes you request and your transactions, including by use of cookies.
We may use your information for the following purposes: In the normal course of our business, to allow us to register you to receive our services and to provide you with our services; a) to allow us to manage your account; b) to allow us to analyse your personal preferences and personalise our services to you; c) to store your data to pre-populate fields to make it easier for you to provide information when you return to our sites; d) to communicate with you, including sending you information about products and services which we think may be of interest to you; you will be able to opt-out of such communications at any time by using the provided opt our mechanism; e) to validate your information (and, in some cases, match it against information that has been collected by a third party) to check that the data we hold about our [customers/users] is accurate, consistent and up to date; f) to comply with any legal obligations to which we are subject.
We shall periodically check that the personal data we store for you is accurate. If you would like to update the personal data we hold about you, please contact us on service@zest4.com with your request.
The provision of end user customer details, is mandatory if you are to request Dealer Partner services where Zest4 invoice the customer, and hardware and installation services. If you fail to provide such data we shall be unable to provide our services.
The provision of end customer details for wholesale partners is voluntary and you do not need to provide such information to receive our services if you do not wish too, provided your account is up to date and you provide services to the end users. However, if you do not provide end user details for dealer connections, installations and hardware requests then we may not be able to provide the services.
As part of using our services, you consent to us sharing your personal information with the following parties:
We may also share your personal information with third parties:
We only store you personal information for as long as necessary for the purposes listed in paragraph 4.
We will treat all of Your information in strict confidence and We will endeavour to take all reasonable steps to keep Your personal information secure once it has been transferred to Our systems. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, and data stored on the [website/app] and associated database. Please note that the internet is not a secure medium and We cannot guarantee the security of any data You disclose online. You accept the inherent security risks of providing information and dealing online over the Internet.
If you have any queries relating to this Privacy Policy or our use of your personal data, please contact our customer services team at service@zest4.com.