Service Status

There’s no issues to report.

There’s no issues to report.

DATE & TIME ISSUES DETAILS STATUS
01/09/20 (13:45) Vodafone Outage It has been confirmed that the issue was caused by a problem in the network’s core infrastructure. We’ve been monitoring the issue and can confirm the issue has been fixed. If you’re still seeing issues with your device, please try restarting your handset. Resolved
01/09/20 (10:57) Vodafone Outage Impacting: Bristol, Bath and Swansea areas. Some customers may be experiencing issues when making and receiving voice calls on 2G, 3G and 4G networks. Technical teams are continuing to investigate and working to resolve the issue as quickly as possible. We apologise for any inconvenience. Ongoing
28/08/20 (17:00) Vodafone Network Issue The issue has now been resolved and all services are functioning normally. Resolved
28/08/20 (11:44) Vodafone Network Issue Nationwide intermittent network issue affecting all Vodafone services. Resolved
28/08/20 (09:04) Horizon Outage Incident The issue has now been resolved and all services are functioning normally. Resolved
27/08/20 (11:53) Horizon Outage Incident We are aware of an intermittent issue with Collaborate users whereby there session is dropped and they are prompted to log in again at 9:06 and 11:00am this morning. Our engineering teams are investigating the issue as a priority as it’s believed the cause is due to a fire at a London exchange. Thank you in advance for your patience whilst we investigate. A further update will be posted by 13:30 or sooner should information become available. Ongoing Issues
19/08/20 (09:28) BT Major Service Outage The BT Wholesale carrier fault is now resolved. If you still do not have service please reboot your equipment. The fault was due to a fire in the London Exchange, which engineers couldn’t get access to until the fire brigade deemed the area safe. We thank you for your patience and apologies for the inconvenience caused. Resolved
18/08/20 (17:32) BT Major Service Outage Engineers are continuing to restore services with multiple sections now having been successfully restored. Full restoration is expected before 21:00. Full restoration expected by 21:00 BST.
18/08/20 (PM) BT Major Service Outage We are still experiencing a Major Service Outage across our base effecting one of our major carriers – BT Wholesale. The issue is UK wide and resonating from the London datacenter, effecting all FTTC & ADSL connections. Engineers are currently working on a fix. Ongoing Issues
18/08/20 (AM) BT Major Service Outage We are experiencing a Major Service Outage across our base effecting one of our major carriers – BT Wholesale. The issue is UK wide and resonating from the London datacenter, effecting all FTTC & ADSL connections. Engineers are currently en route to apply a fix. Ongoing Issues