Complaints

Experiencing any problems with our products or service?
Get in touch – we aim to resolve all complaints fast.

We’re all ears

Need to resolve an issue fast or make a complaint? Want to leave us some feedback on how we could do things better? Get in touch by calling our Service Team for support on 0161 956 3300 or by filling in the short feedback form below. We endeavour to get back to all written queries within 1 hour during standard business hours.

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**Any information we collect is used for our own internal purposes. We do not share personal identifying information with any third party without your permision. Our privacy policy explains how we protect your data.

Code of Practice

In response to Ofcom’s publication of its “Statement and Notification on Protecting Citizens and Consumers from Mis-Selling of Fixed-Line Telecoms Services” (the “Ofcom Guidelines”), we have produced a Zest4 Code of Practice document to protect your rights in this area. A full copy of this is available by clicking the PDF icon below.

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