The Connected Hub
The first purpose-built customer facing portal
in the mobile wholesale market.
out their own transactions 24/7. Zest4 are the only wholesale provider
who now cater for resellers who have billing platforms with a customer
portal, and those who don’t.
Give your customers access to view the status of their numbers, self-serve for bars, unbars and SIM changes and view their usage to date.
No financial information is displayed.
APIs that link directly into your billing system and / or customer portal for resellers who would like to provide more self-service functionality to their end user customers.
The APIs will link your systems directly into ours for:
Giving your teams the ability to service your customers via your own portals, or providing your end user customers the ability to perform these functions themselves dependent on your customer portal functionality.
As an end user portal the connected hub has both ease of use and a front end design which allows our customers to reach their desired information in minimal clicks.
The portal allows customers to manage their estate of devices easily and effectively whilst also having contact through to our back end service team.
Giving our customer’s flexibility and control of their account is very important and a USP for Barclay Communications. The connected Hub has provided us with an advantage over industry competition to secure new business connections, improved customer satisfaction and helped with client retention.
We would highly recommend The Connected Hub for businesses looking to differentiate themselves from the competition.
Head of Account Management & Service Delivery