TelcoSwitch
For small and medium businesses CallSwitch by TelcoSwitch gives customers the freedom to communicate and collaborate however they want, on any device and from wherever they are working.
CallSwitch is a market-leading hosted telephony platform, delivering the full suite of Unified Communications features, integrations and fully supported hardware to mobilise the workforce in an affordable, efficient way.
The solution delivers an evolving range of advanced call handling and management features through an intuitive interface. Key features include:
Screen sharing
Soft/mobile client
Auto attendant
Directory services & click-to-dial
Call queuing & parking
Instant messaging & presence
Compliant call recording
Voicemail & voice-to-email transcription
CRM integration
Voice & video conferencing
Microsoft Teams integration
Secure administration portal
Communicator Soft Client
The Communicator soft client is a window into the CallSwitch platform, enabling employees to communicate and collaborate however they wish, on any device and from wherever they’re working.
Communicator is available for desktop (Windows and Mac OS), and mobile (iOS and Android), delivering a host of communication and collaboration features within a single, intuitive pane:
- Softphone
- Video
- Instant Messaging
- Group Conferencing
- Screen Sharing
- Document Sharing
- Click-To-Dial
CallSwitch for Teams
Leverage the powerful UCaaS infrastructure and features to provide an enhanced voice solution for Microsoft Teams users.
For businesses who use Microsoft 365 for productivity and collaboration, CallSwitch for Teams allows employees to use Teams desktop and mobile applications to make and receive voice calls without clicking out to other consoles, giving the productivity benefit of having a single application to handle all channels of communication. Best of all, Teams users sit within the CallSwitch solution seamlessly alongside users who prefer to make use of Communicator applications or desk phones – meaning genuine endpoint flexibility.
