As businesses begin to wind up for their year-end looking at expenditure and ways of monitoring more closely, what is being spent month on month is always top of the agenda.
At Zest4, we have ways to make sure your customers can monitor mobile spend.
The Problem:
Mobile phone usage can escalate monthly depending on what an employee is doing. For example, a sales rep abroad can easily rack up a huge bill using mobile data while not logging on to available wi-fi.
The Solution:
By using the Zest4 self-servicing portal, The Connected Hub, your end-customers can create their own accounts and track their own usage. To prevent bill shock, it has the capability to add bars, alerts and caps.
For example, a business might want to limit how much mobile data a handset can use, once the user approaches this cap an alert will be sent so that they do not exceed their allowance.
Businesses can control the types of numbers which handsets can call, limiting them to UK only or no premium numbers.
The Outcome:
Businesses stay in control of their spend. No bill shock.
Zest4 has the tools needed to give every user the best experience of their accounts. If you would like to have more information, or a run through on The Connected Hub and how to implement it for your business, then please contact your CBM directly.
Not only does this provide a solution for your customers to become self-sufficient, it will also free up your time as you’ll no longer have to do day-to-day account management. You can spend your time more efficiently, creating more opportunities for your customers.
