Small & Medium Business Solutions

Accelerate Businesses

Complete solutions for cloud phone, messaging, meetings and contact centre.
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One Platform Does It All

Going mobile
X Series includes 8×8 smartphone, tablet and desktop apps to enable working at ease whether at the office, at home or on the road.

Built for every business
Whether a business has IT staff or none at all, the X Series is quick to install and simple to use. Settings can be easily managed, add new users, view reports on any device and track one monthly bill.

Grows with businesses
X Series scales with business – adding lines, extensions and features whenever they’re needed.

Communication at the Speed of Business

Small and medium businesses have a unique set of challenges: grow their company in the face of fast-moving competition and meet the needs of customers who demand instant satisfaction.

X Series empowers small and medium businesses to connect customers and employees no matter where they are or what device they are using.

State-of-the-art communication technology improves customer experience and provides your team with the same collaboration features used by large corporations. With X Series, communications can finally run at the speed of business.

Image of customer service agent on the phone at her desk

Connect Customers and Employees

X Series puts the information employees need right at their fingertips. Empowered with data-driven insights, organisations can deliver exceptional customer experiences and help employees do their best work.

  • 8×8 Team Messaging – communicate and collaborate with internal teams, customers and external partners
  • NetSuite, Salesforce and Zendesk integrations – strengthen customer relationships
  • 8×8 Meetings – host audio and video conferences with up to 100 participants
  • Call recording and analytics – improve customer service and team performance

X Series Plans for Small Business

Each X Series plan builds upon the previous one, providing increasingly powerful capabilities.
Plans can be mixed and matched to create the perfect solution for your customers.

X2

Essential Cloud Communications

X2 provides teams with:

  • Auto attendant, click-to-dial and call queues
  • Desktop and mobile apps
  • 8x8 Team Messaging
  • 8x8 Meetings
  • G Suite, Office365 / Outlook, NetSuite & Salesforce integrations
  • Unlimited calling within 14 countries

    • X3

    Premium Cloud Communications

    X3 includes X2 capabilities plus:

  • Operator switchboard
  • Additional storage
  • Unlimited calling within 32 countries

    • X5

    Premium Cloud Communications
    with Essential Contact Centre

    X5 includes X3 capabilities plus:

  • Queued and web callback
  • Interactive voice response
  • Outbound predictive dialer
  • Supervisor analytics
  • Unlimited calling within 47 countries

    • X6

    Premium Cloud Communications
    with Robust Contact Centre

    X6 includes:

  • 4,000 contact centre calling minutes*
  • 8x8 Expert Connect
  • Post call survey
  • Customer experience analytics
  • Unlimited calling within 47 countries

    • View more solutions by business size

    Mid-Market

    Enterprise

    Looking for more information?

    Call 0161 956 3355 or fill out the form below and the Zest4 Channel Sales Team will be in touch.

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