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Why excellent customer service in the telecoms industry is critical for resellers

By Dave Carroll- 1805/2017 It’s an unfortunate fact but customer satisfaction in the telecoms industry has a reputation for being somewhat under-par. A recent report by the Institute of Customer Service indicated small levels of improvement but telecoms was still sadly the lowest ranked sector in the UK. Although these

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The importance of providing Managed Data for M2M & IoT solutions

By Anton Le Saux – 03/05/2017 As we’ve been seeing over the last few years, machine-to-machine (M2M) technology is rapidly reshaping every aspect of the business landscape. Operational efficiency, quality control, decision-making, relationships with customers, and transactional opportunities are all being enabled and enhanced by M2M applications. With access to

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Zest4 Continue to Expand Channel Sales Team

Wholesale communications provider, Zest4, continue to grow from strength to strength and are delighted to once again be expanding their Channel Sales team. Adding a further dedicated resource to their M2M proposition, Ian Davis joins the team as M2M & IoT Business Development Manager and will work alongside Anton Le

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